Connecting The Dots...

He handed me the envelope.  It was sealed, dated, and said simply Steve.  “Save this and open it when we finish our work” he said, with a slight upturned grin.

4 months earlier, Vince and I began collaborating on a strategic planning project.  Several weeks ago, he gave me this envelope.  Knowing him as well as I did, I knew this had something to do with the project.  So into my briefcase went the letter sized envelope, almost forgotten until today. 

Today, we met with the CEO to present our final report and recommendations.  We were very prepared.  Our respective Teams had done their research, compiled data, and aggressively challenged each other on options and final paths.  We were confident of the new direction the Organization needed to go, and now we needed to convince the Charismatic leader.  

As Vince offered a brief introduction of our agenda, I placed the thick deck in front of him.  The CEO placed his hands around the binder, and then slowly let it fall back on the table.  “Guys”, he said, “I want to take a brief diversion.  It may change the course of your recommendation”.  Great, I thought.  We did all of this careful work, and the CEO had been holding out some important information we should have considered.  But we did our homework.   We had open access to everything.  What else could there be?

The CEO’s eyes focused carefully on each of us in this moment of silence that seemed to last 15 minutes, and then spoke strongly and slowly...“I have decided to resign”.

Separate from our work, the CEO had realized the Organization needed to go in a direction he was not prepared or interested to lead.  His self assessment of his skills, his passions, and his own personal goals made it clear to him it was time for a change.

The meeting took an obvious turn, and the CEO was correct.  Throughout the next 45 minutes, he was able to predict almost every recommendation and path our Teams had decided upon.  The plan met his approval, but with his imminent departure, there was now an additional step required to make it succeed.

As we drove away together, I was still a bit shocked.  One of the issues Vince and I struggled with, was a concern about the CEO being able to successfully lead this new venture.  But how did he know?  Vince asked me if I still had the envelope he gave me.  I reached into my crowded briefcase and there it was, still sealed.  I carefully slid my pen under the glued seal and tore it open.  Inside was one piece of yellow legal pad paper, tri-folded.  I opened the page and there were three words printed in Vince’s handwriting.  “He will resign”.

“What?  How?  How did you know?”  I immediately thought the two of them had colluded, speaking secretly behind me.  Vince said, “I just have this ability to connect the dots.  I can’t explain how, or why, but I see things coming together very quickly and over the years, I have been correct most of the time”. 

I reminded myself that Vince was himself a retired President, CEO, and Board Chair of several very successful organizations. “But how did the CEO know” I asked?  

This CEO is a remarkable Leader.  On one hand he knows the organization, and the business very well.  All the research and data we collected and analyzed, he either knew previously or sensed.  While he sees the successes and achievements, he also lives with daily stress, roadblocks, and frustrations.  Think about the number of balls he is juggling at one time.  But most importantly, he has a wonderful ability to focus.  He takes all of these details and visionary trends both big and small, and like puzzle pieces, fits them all into the big picture.  

On the other hand, he knows himself.  He knows his strengths.  But most importantly he understands his weaknesses.  And in the end, he knows when it is time to walk away, and look for the next challenge he will passionately pursue towards success.

It’s like connecting the dots I asked?  “Yes...It’s just like connecting the dots...the correct dots.”

These are two Leaders who can accept and promote the ambiguity of leadership.  They can connect the dots, and put all the pieces together into the puzzle.  But most of all, as a Rare Leader™, they also instill this into their Team.

1. Who do you follow that can “connect the dots”?
2. What does it mean to “connect the dots”?
3. Where can you see “connecting the dots” as a leadership behavior?
4. When will you begin to “connect the dots”?
5. How can “connecting the dots” help you Lead?

If you want to learn more about the Rare Leader™ in you, 

or if you are interested in retaining Steve as your Executive Coach, 

Contact Steve Riege via: twitter, or his website.

You Annoy Me! (But I have to Lead you anyway)

I was spending the afternoon riding in the car with a good friend.  This long trip could have been more expedient with a short flight, but my host was a road warrior, and he loved the drive.  

As we cruised comfortably at 70, I realized he also had an another motive.  He was considering retirement and was now looking back on his very successful sales career.  Knowing of my work with successful leaders and business owners, he asked me a striking question.  “Steve”, he quietly said...”what do you think is missing?  I mean, I’ve had quite a great career.  I want nothing more financially, and I have more respect than I deserve.  But what do you think Steve?  Based on your experiences with business leaders, is there one more mountain I should climb?  Is there one more war to win?  Should I close one more rainmaker?”

We had an engaging discussion of what might have been, what could be, and while we laughed, and we thought deeply, we were very open and honest.  I laughed the hardest at his response to a simple question.  I asked him if why he had never considered a position in management.  Never at a loss for rapid answers, he raised his voice and said “Cause they annoy me”.   They annoy you, I probed?  Yes...Yes, those people who don’t do it right.  Those people who always have stupid questions, those people who are lazy, those people who have no drive to achieve, those people who, who...Yes I said.  I get it.  People who would work for you would annoy you?  “Actually I find them quite frustrating” he said.  “I would not be a good Leader.”

I thought this was fascinating.  Not that he was annoyed by other people, but the concept that perhaps all high flyers, or all high achievers are annoyed by others they perceive are not up to their level.  But some of these potentially annoyed high flyers  are Leaders.  And some of them are very successful leaders.

So I ventured out into the world of these high flying achievers who were also successful Leaders and asked 2 questions.

1. Do you find some of the people you lead to be annoying?  (the universal answer was nearly 100% Yes)
2. How do you overcome the distraction of this annoyance?  (the answers to question #2 were not so simple)

Ahhh - How to overcome the distraction of being annoyed by the people you lead?  That is the question of the day.

In no particular order, here’s what I heard.

1. Because I have to...It’s my job. (ouch)
2. I believe in developing others.
3. I insulate myself from others when ever I can. (ooooh)
4. I love being around my Team.  I look to their innocence and inexperience as a grounding for me.
5. I have always felt the ability to be patient, and sensitive to others.
6. Leaders must believe others have untapped potential.  It’s my responsibility to find it.
7. If I respect and expect the best, they will learn and succeed...(and also stop annoying me)
8. If I show them I believe in them, they will reciprocate and follow me.
9. I listen without bias, using my eyes and feelings, and I reflect back to them what I heard them say.
10. I remember when I was there when I was younger...(and I knew I annoyed my boss)

In the end, the real truth is, we do get annoyed by others, but if we are expected to Lead, we must overcome this distraction.  After all, showing others we have the ability to handle frustrations such as annoying people, while at the same time we juggle lots of balls, manage stress, and keep the big picture in view, is part of what makes us a Rare Leader™.

1. Who annoys you at work?
2. What do you do to overcome the distraction of annoying people?
3. Where can you make a difference in someones life?
4. When can you change your attitude about people who annoy you?
5. How will you develop those who annoy you today?

      

If you want to learn more about the Rare Leader™ in you, 

or if you are interested in retaining Steve as your Executive Coach, 

Contact Steve Riege via: twitter, or his website.

My Boss Is Relentless

When I asked Tim what was on his mind, he really opened up.  

“I love my job.  I really do.  But there are some things that make it really unbearable.  I mean, I’m really good at what I do.  Well, that’s what my friends tell me.  The company is great, and I believe in our products.  From what I see, we are in a great position to grow, and I could have seen myself happy here for a long time...could have. You see, it’s her fault.  You’ve met her.  Yeah, my Boss.  Wait, I’m not saying she’s a bad person.  I’ve met her husband and kids, and they all seem really happy when they’re together.  Her brother works here too.  He’s also an owner, and he’s not like her.  You see, she’s quite bright.   No, actually she’s brilliant.  She’s patented several of our formulas and is respected industry wide.  But my issue is that she’s relentless.  She is all over me.  I just can’t seem to be doing enough to please her.  I don’t know how the others do it. I cant take it.  Yes, that’s why I’m leaving.  You need to help me”

I first met Tim at one of my networking events - “1,2,3@5”.  This is an open networking event I host 4 times each year, attended by a few hundred people.  It’s fabulous networking, and has been labeled as the “premiere networking event” in the business community.  But, it is not the place for confidential coaching.  So when Tim was introduced to me he said, “Steve, I have been wanting to meet you.  Based upon your success Coaching other executives, I know you are the right person to help me.”  I thanked Tim for the gracious compliment in front of the few gathered in our circle near the entrance, and suggested we meet soon to chat in private.  When we met a week later, Tim told me his story, and diagnosed what he felt was his issue.

When I am engaged with a career coaching client, so many times  the client will tell me they love their job, but they can’t work for their Boss.  It’s always the Boss’s fault.  Yeah, that’s right.  Typically this is the Boss who built up a nice $100m business, is admired by the community, and is followed by a growing number of successful “C” level leaders.  We have all met this Leader.  To be this successful, many times they embody most of the behaviors of the Rare Leader™.  

So why then, does Tim, and perhaps many of you have this identical issue?  First, let’s be honest and cut to the truth.  Many times people who self diagnose their issues are the worst doctors.  They locate all sorts of cuts and bruises and apply nice looking band-aids, and take ibuprofen, and all seems well...for a day or two.  These self diagnosers never find the core issues beneath these symptoms of pain and discomfort.  It is far too difficult to look inside yourself with any deep effective level of an unbiased assessment.

Tim, while thinking this was all about his Boss, had self diagnosed himself to be distant from the problem.  After all, this Millennial has what it takes.  A nice degree, a quality internship, a good family legacy in business, and after 18 months on the job, Tim is ready for the world.  He does not have the patience to be treated like a kid by his Boss.  Tim  sees himself ready to be anointed for greatness.

One of the behaviors that made Tim’s boss successful was her Achievement Drive.  As one of the 12 behaviors of the Rare Leader™, she knew she needed to achieve, and realized she needed to lead others to achieve.  She had Goal Clarity from her collaborative work with her Team.  Tim knew she was persistent.  But Tim only saw her persistence as pushing and prodding and “bugging him”, rather than her actually trying to motivate him to also be decisive and take action.  Tim was so self involved, that he did not see that Kate’s pushing and prodding made those around her successful too.  In reality, Tim was too selfish to see his Boss cared so much for him that she was making every effort to help him succeed.  

Now, after several Coaching sessions, Tim was hoping it was not too late to revive his chances with Kate.  Had Kate given up on Tim?

1. Can YOU save your career?
2. Are your job frustrations someone else’s fault...or your own?
3. Are you too self involved to see others are trying to help you? 
4. Do you self diagnosed your problems at work?
5. Does your Team understand why you push and prod them to achieve?

If you want to learn more about the Rare Leader™ in you, 

or if you are interested in retaining Steve as your Executive Coach, 

Contact Steve Riege via: twitter, or his website.

Achievement Drive - Is there some Mozart within you?

Have you ever been in the presence of someone who has this unmatched passion and drive to succeed at what they set out to do?  Don’t you look at them and feel this huge “aha” moment, and wish it were you?  We typically apply this to a high achieving athlete, such as an NFL quarterback capping a long drive with a touchdown, the top ranked tennis player at the Open winning on a tiebreaker, or the basketball player, who during a time out huddle in overtime says to the coach...”give me the ball, I will score”....and they do, and he does.

From somewhere deep inside, these gifted athletes draw upon a strong quality enabling them to step up and deliver.  We tend to look at them as “at the moment performers”.  When they need to turn it on, they can.  But what we athletic mortals do not understand, is that they do not turn this high achievement drive on and off.    They will tell you they are ON, all the time.

My father, who was a gifted musician always spoke of that “Mozart within us”.  He believed that all of us have been given the gift from God to be just like Mozart at something.  You might know, that Mozart as a five year old wrote his first composition, Andante in C.  We might think of outstanding, once in a lifetime athletes as having found their Mozart.  Maybe it is so evident because they take their gift a bit more public as evidenced in their high achievement drive to succeed.

Have you found your own Mozart within you?

If you were a Mozart at athletics, we would know who you are.    However, maybe you have a Mozart gift giving you the ability to lead.  If you are a Rare Leader™ I suspect you have found a bit of that Mozart within you.  Why not “be like Mike”, and ask for the ball and Lead others.  Show everyone you have the same High Achievement Drive to succeed in leading an organization, and in leading other successful people.

As a Rare Leader™, you must show you have the ability and energy to release a strong commitment and persistence from within.  This is only possible when you have goal clarity supporting your need to achieve.  This is driven from an unrest - to push, prod, and motivate others, taking decisive action.

1. Do you believe there is a Mozart in all of us?
2. Are you a Leader who “wants the ball”?
3. Do you feel you have High Achievement Drive?
4. Can you release a strong commitment and persistence from within?
5. Is your need to achieve guided by goal clarity?
6. Are you driven to push, prod, and motivate others to take decisive action?

or if you are interested in retaining Steve as your Executive Coach, 

Contact Steve Riege via: twitter, or his website.

Taking One For The Team

Have you ever heard this acclamation?  

Someone feels so self involved that they need to declare that their action is necessarily not their first choice, but is for the benefit of others.  Why not add “praise me” to the end of the statement?  After all, isn’t that what you’re asking?  

You’ve let people know you’re taking action for their benefit but not yours, and it is outside of your character to do so.  Is this also declaring that what you’re doing is the “right thing”, but not “your thing”?  

Why can’t your actions simply be the “right thing”.  Does it matter who it is benefitting?  And, if you need to declare this as an unusual act, do you really need to ask for praise?  Are you that type of leader that craves feedback at this level?  If the answer is yes, you may want to sign out of this blog.  The challenges for you to become a Rare Leader™ will become too great over the next 9 months of study in our series together.  

Or, does this make you feel uncomfortable that you may have declared “taking one for the Team” in the past, and you now realize that it may not have been a moment of your greatest declaration of leadership?  Then I would invite you to continue to work with us.  

I find many “would be leaders” I have worked with to seriously stumble at this stage of discovering their gaps of developing as a Rare Leader™.  We can continue to develop your Visionary skills.  We can learn together to find a comfort level with being Decisive.  We can study the elements of better Delegation and encourage you to share your high Drive for Achievement.  

However, if you really have no core of Character that speaks to Integrity, then we have a point of disconnect.  

You are not alone.  We have all been challenged at some point in our lives to do the right thing, because we know its the right thing.  But life is full of decisions, and you must make one.  Will it be the right decision?

I was faced with such a challenge several years ago.  I was climbing the ladder of personal success in my career.  I had risen above comments from doubters about how a “school teachers kid with a music degree” could make it in a tough competitive business organization.  But I did succeed.  

Looking back I am confident I possessed many of the behaviors of the Rare Leader™ at this young age.  At my professional crossroads a question of Integrity was put before me.  

I worked for an organization that used the quote from their founder to guide everything they did.  He stated “customers will forgive you for errors of judgment, but they won’t forgive you for errors of motive, and we must have honesty in our business dealings and integrity in everything we do.”  

I was asked to take career ending action against several members of my Team.  It was clear this demand from my Leader had questionable motives and clearly was not a shining moment of honesty.  As the deadline for my response came due, my answer was clear as I submitted my resignation.  I could have made a bold statement that I took one for the team as I carried my personal things out the door, but I didn’t.  I learned that day that doing the right thing is simply the right thing to do.

Lets agree today, to stop taking one for the Team.   Next time...do the right thing, because it is the right thing.  You will be taking a bold step on your way to becoming a Rare Leader™.

1. Can you name a time you felt you “took one for the Team”?

If yes, was it really just the “right thing to do”?

2. Will you continue to follow me, and study the next 9 behaviors of the Rare Leader™?

3. Send me your stories of Integrity of Character.  If you want to remain anonymous from the blog readers, send it to me at steve@ovationleadership.com

If you want to learn more about the Rare Leader™ in you, 

or if you are interested in retaining Steve as your Executive Coach, 

Contact Steve Riege via: twitter, or his website.

Is Charisma your Hero?

February is nearing an end.  I pause and look at the beautiful fresh snow in my yard, and think of the perfection in front of me.  No two flakes alike...Is that true of people?  Is that true of Leaders?

Charisma is one of the twelve behaviors of a Rare Leader™.  I look back on the variations of Charisma I have seen in just the past month and yes, - no two leaders are alike.  Here’s one example.

I was introduced to an aspiring rising star recently.  Going into the meeting, my host said, “I think you will really enjoy meeting her, she has unbelievable Charisma”.  My client friend knows of this study of the Rare Leader™ and our current pause at Charisma.  He wanted me to meet someone that he and others  frankly could not get enough of.

She and I had a wonderful first meeting.  It was as my host had predicted, almost as if we knew each other for years.  After  lunch, our host left us to the real reason for her request to see me.  She was seeking me out for some Executive Coaching advice.  As I waded through my quick assessment techniques, she quickly opened up to me.  “Look”, she said “Let me cut to the bottom line - I am about to lose my job and I never saw it coming.  I need to understand what went wrong...what did I do?”

Asking her to describe her background, her career, her passions, her high points and low points, she seemed to focus on knowing the right people, being with the right people, doing the right things with the right people, and had very little to say about putting her craft, skills and experiences to work.  Karen was an example of a rising star who fell in love with her own popularity and in all honesty, stopped working.  She did what came natural.  She used her eyes and her facial expressions to draw people in to an engaging conversation.  Her ability to remember the names of everyone who walked into a room was uncanny.    She made it a priority to be at the right place or event to be around the right people.  For Karen, she did not have to try to develop her Charisma.  My friend was correct.  She had it.

Trusting that her Charisma could make people believe she performed at a high level took Conger and Kanungo’s study of Characteristic Leadership into a new corner of the Leadership snowflake.

What Karen forgot to recognize, is that Charisma also needs to be authentic.  Authenticity is not limited growing Charisma from your heart, but it also means being authentic in what you do at work and at play, in essence your Craft, as well as what you do   with your Character.  Karen had in effect found herself guilty of an abuse of power of her dynamic Charisma.  She had made everyone around her believe she must be this good at work too.  But eventually it did catch up to her, and it cost her a nice career.

Where’s the lesson here?  Rather than focus on what Karen did wrong, let’s focus on the hero of the story.  Charisma is a very powerful behavior.  As Karen found, she could persuade everyone to believe whatever she wished about her job performance...temporarily.  This powerful behavior comes with responsibility.  Next month we will explore Character, and in future months we will look at the remaining nine behaviors  including Planning, Achievement, and Decisiveness.  The Rare Leader™ uses all of the twelve behaviors in a positive way, for the collective good of their Team, their organization, and themselves.  Charisma becomes a powerful and important tool in the Rare Leader™ tool box when Leading others in their Vision, making decisions, setting goals, and achieving success.

Next week we move on in our journey to study Character.  Number 3 in our detailed look into the 12 behaviors of the Rare Leader™.  But, while your waiting, try out this weeks questions.

1. How can you make Charisma a “hero” in your career?
2. How do you remain engaged in both Character and Craft as you grow your career?

If you want to learn more about the Rare Leader™ in you, 

or if you are interested in retaining Steve as your Executive Coach, 

Contact Steve Riege via: twitter, or his website.

Share Your Vision

I noticed a peculiar common thread running through many leaders and companies.  There seems to be a shroud of secrecy among the leadership team, a secrecy between each other as individuals, and most alarming, a secrecy from the rest of the employees and even customers.  (Building Trust between people and within Teams is another item in recipe for success, and we’ll talk about that later.)  

Is it true, that there is a right of passage giving an executive of a company the authority to withhold information from others?  So many times, when I have been in the Executive Office, or the Board Room, if I waited long enough, some one said...”remember, none of this leaves this room”.  Wow, thats pretty powerful.  What was discussed that is so important, that no one else should ever know about it?  (Until of course, we can surprise the affected parties and they’ll have no possibility of recourse.)  

I think that was also a good and effective strategy for some famous war leaders such as Admiral Spruance, a genius in military strategy and tactics particularly in the Battle of Midway, or General Eisenhower where his strategy for Normandy was brilliant. Or how about Admiral Yamamoto, of the  Japanese Imperial Navy?  Yes, his Pearl Harbor strategy proved to be very effective.  Their shroud of secrecy was so effective, the surprise in their attacks rendered their foes helpless in the end.

But, to make their plans effective, they also had to share them.  Obviously there was no intentional sharing with their competitors.  However, they had to trust their Team.  How could they possibly organize a large scale assault without carefully planning goals and action plans from a Vision?  What if General Eisenhower took his Vision of controlling Western Europe to begin the downfall of Germany and kept it a secret with only a few trusted officers.  How would they have planned?  How would they have prepared?  How would they have tested their theories?  But in reality, he did share his Vision.  He did share quite widely to assist in the preparations.  Forces were specially trained. Special vehicles were designed for the amphibious attack.  Practice missions were conducted.  Some planning failed, but tactical plans prepared them for these breaches of confidential details of their plans.  In the end, this shared Vision and leading people through a series of goal oriented projects with accountabilities and shared circumstances, led to the ultimate success.

Now, I am not asking you to prepare your company for battle in the same way as Eisenhower, Spruance, or Yamamoto.  But, if we take one lesson from them, what can we learn?  How effective can you be, operating within a cloud of secrecy and lack of trust?  I am well aware, there are some discussions of very confidential topics that take place for all the right reasons.  But in this context, we’re talking about sharing and trusting in your Vision.

Vision means nothing, if you can not share it with others in such a way, that you make everyone want to follow you to success.  Perhaps it’s your charisma.  Maybe it is how you plan.  Some tell me it is about being decisive and being driven to release their strong commitment and persistence to achieve.  These qualities of a Rare Leader will be imperative.  But first, you must share this Vision you have come to be so passionate about.  The Vision you believe in, the Vision that others did not see, was just another foggy day until you were able to open their eyes.  Your Team, your employees, and your customers depend on you for your  inspired Vision.  In short...If you see something that’s possible, it is not a Vision unless you share it with others and empower them to join you on the journey.

If you want to learn more about the Rare Leader™ in you, 

or if you are interested in retaining Steve as your Executive Coach, 

Contact Steve Riege via: twitter, or his website.